Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction /
Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction /
Maree Thyne, Eric Laws, editors.
- New York : Haworth Hospitality Press, c2004.
- 244 p. : ill., maps ; 23 cm.
Includes bibliographical references and index.
0789027542 (hard cover : alk. paper) 0789027550 (soft cover : alk. paper)
2004016723
Hospitality industry--Management.
Tourism--Management.
TX911.3.M27 / H66235 2004
647.94068 HOS
Includes bibliographical references and index.
0789027542 (hard cover : alk. paper) 0789027550 (soft cover : alk. paper)
2004016723
Hospitality industry--Management.
Tourism--Management.
TX911.3.M27 / H66235 2004
647.94068 HOS