Employee management and customer service in the retail industry / (Record no. 977)

MARC details
000 -LEADER
fixed length control field 01282cam a22003254a 4500
001 - CONTROL NUMBER
control field 14036466
003 - CONTROL NUMBER IDENTIFIER
control field MOTAC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20231125074209.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050714s2006 njua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2005020229
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780471723240 (pbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 047172324X (pbk. : alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5429.26
Item number .H45 2006
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/7/00683
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Heil, Gary,
Dates associated with a name 1950-
245 10 - TITLE STATEMENT
Title Employee management and customer service in the retail industry /
Statement of responsibility, etc. Gary Heil, Chris Thomas.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Hoboken, N.J. :
Name of publisher, distributor, etc. Wiley,
Date of publication, distribution, etc. c2006.
300 ## - PHYSICAL DESCRIPTION
Extent xi, 190 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Retail trade
General subdivision Personnel management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Retail trade
General subdivision Employees.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Thomas, Chris,
Dates associated with a name 1956-
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents only
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/toc/ecip0516/2005020229.html">http://www.loc.gov/catdir/toc/ecip0516/2005020229.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005020229-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005020229-d.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type BOOK
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Non-fiction Perpustakaan Kementerian Pelancongan, Seni dan Budaya Malaysia Perpustakaan Kementerian Pelancongan, Seni dan Budaya Malaysia Pinjaman Dewasa 27/09/2016   658.8700683 HEI 1000005471 27/09/2016 27/09/2016 BOOK