Lian, Teddy Kok Fei <br/><br/>
TQM implementation and impact in the Malaysian public sector :  an imperical study / 
by Teddy Lian Kok Fei 
 - Kuala Lumpur :  National Institute of Public Administration (INTAN),  2002 
 - xii, 94p. ;  24cm 
 - Monograf Institut Tadbiran Awam Negara Malaysia ;  4 .
 - Monographs of the National Institute of Public Administration  ;  4 .
<br/><br/>Bibliography: p. 83-94 
<br/><br/><label>ISBN: </label>9679933903 (pbk.):  RM14.00 
<br/><br/><label>Nat. Bib. No.: </label>M021-986 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Malaysia<br/>Civil service--Malaysia<br/>Public administration--Malaysia
<br/><br/><label>Dewey Class. No.: </label>352.357