TY  - BOOK
AU  - Taylor,Shirley
TI  - Model business letters, e-mails: & other business documents 
SN  - 0273675249 (pbk.):
U1  - 808.066651 21
PY  - 2004///
CY  - London
PB  - Prentice Hall
KW  - Commercial correspondence
KW  - Business communication
N1  - Includes index
ER  -