Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors. - New York : Haworth Hospitality Press, c2004. - 244 p. : ill., maps ; 23 cm. Includes bibliographical references and index. ISBN: 0789027542 (hard cover : alk. paper) 0789027550 (soft cover : alk. paper) LCCN: 2004016723 Subjects--Topical Terms: Hospitality industry--Management.Tourism--Management. LC Class. No.: TX911.3.M27 / H66235 2004 Dewey Class. No.: 647.94068 HOS