Harvard business essentials :  crisis management 

 - Boston, Mass. :  Harvard Business School Press,  2004 
 - xx, 138p. :  ill. ;  24cm. 
 - The Harvard business essentials series .
<br/><br/>Includes bibliographical references and index 
<br/><br/>Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them 
<br/><br/><label>ISBN: </label>1591394376 (pbk.) :  RM75.81 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management
<br/><br/><label>Dewey Class. No.: </label>658.4056