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1.
Rain : what a paperboy learned about business / Jeffrey J. Fox by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: San Francisco, CA : Jossey-Bass, c2009
Availability: Items available for loan: Perpustakaan Kementerian Pelancongan, Seni dan Budaya Malaysia (2)Call number: 658 FOX, ...

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2.
The great workplace : how to build it, how to keep it, and why it matters / Michael Burchell, Jennifer Robin. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2011
Availability: Items available for loan: Perpustakaan Kementerian Pelancongan, Seni dan Budaya Malaysia (1)Call number: 658.312 BUR.
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3.
Customer service delivery : research and best practices / Lawrence Fogli, editor. by Series: The Professional Practice series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2006
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Availability: Items available for loan: Perpustakaan Kementerian Pelancongan, Seni dan Budaya Malaysia (1)Call number: 658.12 CUS.

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