000 01127cam a22002298a 4500
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005 20231125074159.0
008 050314s2004 maua e bi 001 0 eng
020 _a1591394376 (pbk.) :
_cRM75.81
040 _aPNM
_cPNM
082 0 0 _a658.4056
_222
090 _a658.4056
_bHAR
245 0 0 _aHarvard business essentials :
_bcrisis management
260 _aBoston, Mass. :
_bHarvard Business School Press,
_c2004
300 _axx, 138p. :
_bill. ;
_c24cm.
440 4 _aThe Harvard business essentials series
504 _aIncludes bibliographical references and index
505 0 _aTaking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them
650 0 _aCrisis management
942 _2ddc
_cBK
999 _c544
_d544