000			01591nam a2200337 a 4500
001			vtls000422745
003			MOTAC
005			20231125074202.0
008			031103s2004 maua e | 001 0 eng d
010			_a2003-024059
020			_a1591391342 : _cRM140.90
039		9	_a200507111556 _balias _c200505261347 _dleesc
040			_aPNM _cPNM
082	0	0	_a658.4012 _222
090	0	0	_a658.4012 _bKAP
100	1		_aKaplan, Robert S.
245	1	0	_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton
260			_aBoston : _bHarvard Business School Press, _c2004
300			_axviii, 454p. : _bill. ; _c24cm.
504			_aIncludes bibliographical references and index
505	0		_aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations
650		0	_aStrategic planning
650		0	_aIntangible property _xManagement
650		0	_aHuman capital
650		0	_aManagement
700	1		_aNorton, David P., _d1941-
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0410/2003024059.html
942			_2ddc _cBK
949			_63000019780 _a658.4012 KAP KHM _e1137799
949			_63000019834 _a658.4012 KAP KHM _e001193188KHM
999			_c659 _d659