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Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.

Contributor(s): Material type: TextTextPublication details: New York : Haworth Hospitality Press, c2004.Description: 244 p. : ill., maps ; 23 cmISBN:
  • 0789027542 (hard cover : alk. paper)
  • 0789027550 (soft cover : alk. paper)
Subject(s): DDC classification:
  • 647.94068 HOS 22
LOC classification:
  • TX911.3.M27 H66235 2004
Online resources:
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Holdings
Item type Current library Collection Call number Status Date due Barcode
BOOK BOOK Perpustakaan Kementerian Pelancongan, Seni dan Budaya Malaysia Pinjaman Dewasa Non-fiction 647.94068 HOS (Browse shelf(Opens below)) Available 1000005339

Includes bibliographical references and index.

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